Shipping and Returns
We have a warehouse in US which can ship worldwide. Time frames, delivery options and prices may vary according to your location. We are always trying to improve and make our processes better. If you have any suggestions, please let us know so we can help you.
We ship domestic and worldwide using USPS.
Domestic US shipping costs $4.99 and shipping times can take from 3-8 business days.
International standard shipping can take up to 20 business days depending on customs, and costs $9.99 USD for all countries except Canada, where the cost is 5.99 USD. Not all countries qualify for standard shipping, so shipping rates may vary. Upgraded shipping is available for quicker rates. Please see shipping options for your country during checkout.
Orders ship within 2 business days of placing an order, while most orders are dispatched within 1 business day. Orders placed Friday-Sunday will be shipped out on the following Monday.
Please check your spam folder for emails from our customer service team regarding your tracking number and if there is a problem with your address- this can delay your shipment and may require your attention.
Orders are exported to our shipping team almost immediately- please ensure that the address is correct prior to finalizing purchase.
Domestic US customers: if your shipment is labeled as Delivered according to USPS/tracking, yet you have not seen or received your package, please inquire with your local USPS Post Office.
Note: listed above are estimated delivery times. USPS handles all shipping, and delays may occur due to weather and other reasons that are out of our control. We do apologize if your delivery falls outside of the time frame or experiences delays along the way. The same goes for our international customers, especially when in the hands of local postal services.
Exchange, Warranty, and Return Policy
Fuelbaby will replace any bottles sold within 6 months that have a manufacturing defect.
We currently do not accept returns. If your bottle has a manufacturing issue, please let us know and we'll send a replacement.